Our Policies
Welcome to the return and refund policy for Onsite India Consultancy’s website. This policy outlines our procedures for returning and refunding any purchases made through our Platform as a Service (PaaS) solution.
- Subscription cancellation If you wish to cancel your subscription to our PaaS solution, you must do so in writing by contacting our customer service team. We will cancel your subscription and stop billing you immediately. However, please note that we do not offer refunds for any portion of your subscription that has already been billed.
- Technical issues If you experience technical issues with our PaaS solution that prevent you from accessing or using our service, please contact our customer service team. We will work with you to resolve any technical issues as quickly as possible. If we are unable to resolve the issue, we may offer you a refund for any portion of your subscription that has already been billed.
- Refund policy We do not offer refunds for our PaaS solution, except in the case of technical issues that prevent you from accessing or using our service. We may, at our sole discretion, offer a refund in these circumstances. Refunds will be issued to the original payment method used for the subscription and may take up to 10 business days to process.
- Changes to subscription plans If you wish to change your subscription plan, you must do so in writing by contacting our customer service team. We will make the necessary changes to your subscription and adjust your billing accordingly. We do not offer refunds for any portion of your subscription that has already been billed.
Thank you for choosing our business consultancy firm. We are committed to providing a high-quality and reliable digital service for your business. If you have any questions or concerns about our return and refund policy, please contact our customer service team.
